Store Policy

Privacy & Safety

Welcome to Khlong, your go-to online destination for stylish and quality clothing. At Khlong, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way. By using our services, you agree to the terms of this policy.

Information We Collect

Personal Information
When you make a purchase or register on our website, we may collect the following personal information:

Name
Email address
Mailing address
Phone number
Payment information (such as credit card details)
Username and password

Non-Personal Information
We may also collect non-personal information that does not directly identify you, including:

Browser type and version
IP address
Operating system
Referring website
Browsing activity on our site

How We Use Your Information

To Provide and Improve Our Services.
We use your personal information to:

Process and fulfill your orders
Communicate with you regarding your purchases and inquiries
Provide customer support
Improve our website and product offerings
Personalise your shopping experience

Marketing and Promotions
With your consent, we may use your email address to send you promotional materials, newsletters, and updates about new products and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions in the email.

Legal Obligations
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our site may not function properly without cookies.

Third-Party Services
We may share your information with third-party service providers that perform services on our behalf, such as payment processing, shipping, and email delivery. These third parties are required to maintain the confidentiality of your information and are prohibited from using your personal information for any purpose other than providing services to Khlong.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of any inaccurate or incomplete information
Request deletion of your personal information
Object to the processing of your personal information
Withdraw your consent at any time

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at:

Email: support@khlongofficial.co.uk

Thank you for trusting Khlong with your personal information. We are committed to ensuring your privacy and the security of your data.